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Last Updated : 04 March, 2026
  • 1. Introduction

    Welcome to Akaba International. These Terms and Conditions govern the use of our Hajj, Umrah, visa processing, manpower clearance, air ticketing, hotel booking, and international travel services. By accessing our website or using our services, you agree to comply with and be bound by these terms and conditions.

  • 2. Client Responsibilities

    Clients are responsible for providing accurate and complete information required for travel, visa processing, and pilgrimage services.

    • Provide valid passport and identification documents.
    • Submit accurate travel and personal information.
    • Cooperate with booking and documentation processes.
    • Review travel documents and package details carefully.
    • Comply with applicable travel, immigration, and government regulations.
    • Make payments within agreed timelines.
  • 3. Service Disclaimer

    Our services are based on professional experience, travel regulations, and available information at the time of booking or processing. While we strive to provide reliable and accurate services, visa approvals, airline schedules, hotel availability, and government decisions remain subject to external authorities.

    Akaba International shall not be held responsible for:

    • Visa rejection by embassies or authorities.
    • Flight delays or cancellations.
    • Changes in government travel policies.
    • Hotel or transportation issues caused by third-party providers.
    • Delays caused by immigration or operational factors.
  • 4. Booking & Payment Policy

    • Booking confirmation is subject to payment verification.
    • Package prices may change without prior notice due to airline fares, taxes, or government regulations.
    • Certain payments may be non-refundable after processing or confirmation.
    • Installment facilities may be available for selected packages.
  • 5. Intellectual Property Rights

    All website content, travel materials, package descriptions, logos, images, and service-related content developed by Akaba International remain intellectual property unless otherwise stated.

    Users may not reproduce, distribute, modify, or republish website materials without written permission.

  • 6. Limitation Of Liability

    • Indirect or consequential financial losses.
    • Delays caused by airlines, embassies, or external providers.
    • Loss of luggage, documents, or personal belongings.
    • Health-related incidents during travel.
    • Travel disruptions caused by natural disasters, political events, or government restrictions.
  • 7. Compliance With Government Regulations

    All travel, visa, manpower, and pilgrimage services are provided in accordance with applicable government laws, immigration policies, airline regulations, and Saudi Arabia travel guidelines.

    Clients are responsible for ensuring compliance with relevant legal and travel requirements.

  • 8. Privacy & Data Protection

    Personal and travel-related information is handled according to our Privacy Policy. We implement reasonable security measures to protect user data from unauthorized access, misuse, or disclosure.

  • 9. External Links

    Our website may contain links to third-party booking systems, payment gateways, airlines, hotels, or external websites. We are not responsible for the content, policies, or practices of external platforms.

  • 10. Changes To Terms & Conditions

    We may update these Terms and Conditions periodically to reflect service updates, operational changes, or legal requirements. Continued use of our services indicates acceptance of updated terms.

Contact info-

For questions regarding these Terms & Conditions, please contact: